Get in touch
We’d love to hear from you.
Whether you have a question about your order, a curiosity about a particular tea, or simply something you’d like to share — this is a good place to start. We read every message and we take them seriously.
Response time
We aim to respond to all enquiries within 2–3 business days. We do our best to be thorough rather than fast, but we will always acknowledge your message promptly if a full reply takes a little longer.
Business hours
Our team is available Monday to Friday, 9am – 5pm AEST. Messages received outside these hours are read on the next business day.